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Who We Are

SHASCOM (Shasta Area Safety Communications Agency) is a joint powers agency that provides 911 and dispatch services for the Anderson Police Department, the Redding Police and Fire Departments, the Shasta County Sheriff’s Office, and Shasta County’s EMS providers. 

The agency is an independent California special district that is governed by a Board of Directors made up of the Anderson City Manager, The Redding City Manager and either the Redding Police or Fire Chief, The Shasta County Executive Officer and the Shasta County Sheriff. The Board of Directors utilizes a Director to carry out its goals and objectives for the agency.

 

Our dispatchers

SHASCOM’s dispatchers are highly-trained professionals committed to providing assistance as quickly as possible while always emphasizing the importance of customer service. Our customers, both internal (officers, deputies, firefighters and medics) and external (citizens and allied agencies) have come to expect a level of service and commitment from our staff that we take very seriously. To that end, if you have any questions or concerns about your experience with SHASCOM, we would appreciate you letting us know as the only way to improve is to be informed.

hear from our team members

Blog — Team Testimonies
Kierstin Stevenson
Kierstin Stevenson

My name is Kierstin and I am a supervisor at SHASCOM. I started my career 6 years ago by doing a sit along to learn more about what ended up being the perfect career match for me. I love the opportunities that this job has allowed me to experience.

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Cody Foster
Cody Foster

Hello, my name is Cody.  I have worked at SHASCOM since 2016.  Something that really piqued my interest about this career was the ability to help people every day, whether that is giving CPR instructions, getting officers to a person in distress, or simply helping google something, we are here to help 24/7, 365 days a year.

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Selina Salazar
Selina Salazar

I joined the SHASCOM team in 2021.  After completing the fire academy and serving as a volunteer firefighter for several years, I knew I wanted to work as a first responder but decided field work wasn’t the best option for me. As a 911 dispatcher, I enjoy being the first contact for people needing help.

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